Returns & Refunds

30-day satisfaction guarantee

Your satisfaction comes first.

Every order is covered. If you are not satisfied within 30 days after receiving your items, you can choose a refund or a replacement — no reason required.

How to get a refund or replacement

Email us with your order number and let us know whether you prefer a refund or a replacement: support@rovefinds.com

Our team will guide you through the next steps and any return or replacement arrangements. You do not need to give a reason for being dissatisfied. Contact us before sending a parcel so it reaches the correct address.

Return address

Auctum GmbH / Returned.online
Finowfurter Ring 45
16244 Schorfheide
Germany

Refunds

Refunds are issued to the original payment method. Your bank or payment provider may need additional time to post the funds.

Your rights

Our customer promise is in addition to the rights available to you under applicable consumer law.

Merchant Information

Store brand: RoveFinds
Legal business name: GAOZHISHENG TECHNOLOGY INC
EIN: 41-4958232
Registered address: 6377 South Revere Parkway, Centennial, CO 80111, United States
Contact: support@rovefinds.com